Responsible Gaming

Gambling always carries the risk of financial loss. Treat it as entertainment, not income. Protect your wellbeing and budget.

On Bountyreels, you can set personalised limits and use reality checks to manage your play responsibly. Our approach aligns with UK standards and age verification rules to protect players.

Key principles:

• Set deposit and loss limits before you start playing.
• Use session reminders and time-outs to pace your play.
• Keep a separate entertainment budget; never borrow to gamble.
• Do not chase losses or increase stakes to recover money.
• Take regular breaks and balance gambling with other activities.
• Track spend and results; review your account history to stay in control.
• Only gamble if you are 18+. Use parental controls to protect minors.
• Seek support early if gambling no longer feels under control.

Problem gambling can develop gradually. These warning signs are serious and need attention.

Possible indicators:

• Spending more than you can afford, missing bills or financial commitments.
• Chasing losses or raising stakes to get the same thrill.
• Hiding gambling from family or friends.
• Feeling anxious, irritable, or low when not betting.
• Gambling to escape stress, debt, or personal problems.
• Losing track of time; skipping work, study, or social plans.
• Using credit, loans, or selling items to fund play.
• Repeated failed attempts to cut down or stop.
• Ignoring limits, time-outs, or other controls you set.
• Conflict in relationships caused by gambling.

Support and structure can help you regain control. Use practical steps and formal tools to reduce harm.

On Bountyreels, you can use built-in tools to reduce risk:

• Set or lower deposit, loss, and wager limits in your account.
• Turn on reality checks and session reminders.
• Take a time-out to pause play for 24 hours up to several weeks.
• Apply self-exclusion for at least six months if needed.
• Register with GAMSTOP for multi-operator exclusion across the UK.
• Install blocking software such as Gamban on all devices.
• Ask your bank to enable gambling merchant blocks and spending alerts.
• Remove saved cards and reduce payment methods to limit spend.
• Opt out of marketing to reduce triggers.
• Contact Support for safer gambling tips and an affordability review.

Independent support is available across the United Kingdom. These services provide free advice, treatment, and ongoing support. These services operate independently of Bountyreels.

UK resources:

• GamCare: https://www.gamcare.org.uk/
• National Gambling Helpline (GamCare live chat and phone): https://www.gamcare.org.uk/get-support/talk-to-us/
• BeGambleAware: https://www.begambleaware.org/
• GAMSTOP (free multi-operator self-exclusion): https://www.gamstop.co.uk/
• NHS gambling support and treatment: https://www.nhs.uk/conditions/gambling-addiction/
• Gamblers Anonymous UK: https://www.gamblersanonymous.org.uk/
• Gambling Therapy (global online support): https://www.gamblingtherapy.org/en
• TalkBanStop (GamCare, Gamban, GAMSTOP): https://www.gamcare.org.uk/talk-ban-stop/
• MoneyHelper debt advice: https://www.moneyhelper.org.uk/en/money-troubles/way-forward/dealing-with-debt
• Gamban (blocking software): https://gamban.com/

If gambling is affecting you, contact Bountyreels Support. Our team can help you apply limits, take a break, or discuss exclusion options.

How to contact Support in the UK:

• Live chat in your account Help section, available 24/7.
• Secure message via the Support inbox when logged in.
• Help Centre contact form for email responses.
• Request account restrictions through the Responsible Gaming page.